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Privacy Policy

This policy explains how Jai Computers handles personal information collected through the website, WhatsApp, phone, email, store visits, orders and service requests.

Effective: 19 June 2026Applies to jaicomputer.com

Information We Collect

  • Name, mobile number, email and address/details you voluntarily provide.
  • Product, invoice, quotation, repair job, device and service information.
  • Payment order ID, amount, status and payment method category received from the payment gateway. We do not collect or store full card numbers, CVV, UPI PIN, OTP or banking passwords.
  • Basic website analytics such as pages visited, browser/device category and general interaction data through analytics technologies.

How We Use Information

  • To respond to enquiries, provide quotations, process orders, schedule service and offer support.
  • To create and verify Cashfree payment orders, issue invoices and maintain accounting records.
  • To prevent fraud, secure the website, resolve disputes and comply with legal obligations.
  • To improve products, services and website experience. Promotional communication is sent only where permitted, and customers may ask us to stop.

Payment Processing

Online payments are processed by Cashfree Payments. Payment details entered on Cashfree’s hosted checkout are governed by Cashfree’s security and privacy practices. Jai Computers receives limited transaction information required to verify and fulfil the order.

Sharing and Retention

We may share necessary information with payment processors, delivery partners, authorised service centres, suppliers, accounting providers or legal authorities only for legitimate business and legal purposes. We do not sell personal information. Records are retained only as long as reasonably required for service, warranty, tax, accounting, fraud prevention or legal obligations.

Cookies, Analytics and External Links

The site may use browser storage, service workers and analytics cookies for functionality and performance. Links to WhatsApp, Google Maps, social media, Cashfree or other third-party services are governed by those providers’ policies.

Security and Your Choices

We use reasonable technical and organisational safeguards, but no internet system is completely risk-free. You may request access, correction or deletion of eligible personal information, or withdraw promotional consent, by contacting us. Certain transaction and tax records may need to be retained under law.